© 2019-2021 Advanced Medical Brokerage, Inc, (AMB)

Mailing Address: 1917 Guernsey Avenue | Abington, Pa 19001 | (215) 887-9700

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Frequently Asked Questions

 

Payments and Shipping Methods

 

We accept all major credit cards. See below for our forms of payment.

Choice of 3 Payment Methods

 

  • Credit/Debit Cards: Visa, MasterCard and Discover

  • Cashier's Check/Money Order: We ship same day as we receive payment

  • Personal Check: We ship as soon as check clears (No CODs)

 

A fee of $8.95 is charged for all orders  Delivery Method:

 

  • UPS: Ground (3 days)

 

Delivery/Shipping

 

Although we do not have an online order system, please call the store (215-887-9700) and an associate will help ship to your location.

 

  • Do I have to be home for delivery? No, our contracted delivery drivers (UPS) will leave the package by the front door or wherever instructed.

  • How much does delivery cost? There is a flat $8.95 Shipping fee to all orders. Feel free to call us at 215-887-9700 for any questions or quotes.

  • How long until I receive my delivery? You will receive an order confirmation detailing the expected delivery date. Orders will ship the same day they are received. Estimated delivery time is 3 days.

  • Do you ship international? No unless arrangements are made on an order by order basis. Please call us at 215-887-9700 or email us to let us know which products you are interested in purchasing so we can prepare a freight quote for you.

  • Once I have placed my order how do I track shipping progress? You will get an email from AMB when the order has been placed and shipped with the tracking number and link to follow progress unless your items drop-ship from one of our suppliers.

 

Advance Scheduling

 

Do I need to sign a contract to order more than one month of deliveries? No, we don't require any contracts. Just tell us what interval you would like to schedule your deliveries and we can arrange to keep an open order until further notice. You can cancel or change orders any time before each delivery is shipped.

 

Return Policy

 

Satisfaction Guaranteed!!!

 

We are committed to ensuring that all of our products and services meet the highest of quality standards. If an item is received in damaged condition, please contact us immediately (within 3 days of delivery). All returns must have a return authorization number for the return to be accepted.

 

If you would like to return or exchange an unopened item, please call 215-887-9700 for an invoice number and to discuss the reason for a return or exchange. Returned items must be in their original packaging and not used in order to be accepted for return or refunded.  Due to the nature of the products we sell and the safety of our customers any open or used item will not be accepted. our customers health is our main concern. All AMB's products are guaranteed new and unused by other customers. Therefore prior to ordering, talk to our customer service for proper measuring technique to ensure your order.

 

We encourage you to contact us with any feedback on our goods and services. Please e-mail or phone our customer service representatives at any time.

 

Phone#: (215) 887-9700

 

Or email us using the form below.